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Customer reviews

Rating 4.7 out of 5 stars with 4277 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,277 reviews
  • Rated 5 out of 5 stars

    Say yes to the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I have a back up in case something happens to my monitor I’m just happy I haven’t had the chance to use them which is a good thing but I know that I have them in my back pocket if needed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The backlight is getting bad less then 3 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor worked out great when I first got it. The curve made game play even better. The monitor has some bluring but I guess as expected for playing on a PS4 Pro. Love the monitor until lately the edges have been fading out and looks like a pinkish haze on both left and right edge like a sun burnt curtin. The rest is getting muddy looking now and game play is not as fun. Purchased on Oct 29th, 2020 and less then tree months later its failing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen, make sure you are covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great investment. Added it to a monitor I purchased for my college student. His monitor got bumped and knocked off the desk. The screen was damaged and he was devastated. He took it to Best Buy and and a replacement the same day. Accidents happen, so glad we were prepared for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unfamiliar with Geek Squad, and never experienced an issue with any of my purchases that fall outside of warranty. I suppose if you buy a very high-prices item, an extended repair contract may be worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides ease of mind, knowing Geek Squad available if any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where would I be without my GEEKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first began using the Geek Squad for in-home help YEARS ago! I am a very elderly person and having someone so competent/skilled/friendly as these wonderful helpers is a priceless need for me. I HAVE been known to screw things up, and sometimes my screwups require personal help. For me to be able to call and get advice or a solution over the phone is often all that I need, but when I need in-home help these folks are SUPER! My current closest helper, Josh, has helped me several times since I moved into my retirement resident apartment, and he has been truly marvelous. It never has taken him a really prolonged time to figure out what to do and his pleasant explanations to ME as he works along make me feel like I'm part of the solution. Using the Geek Squad is an really economically sound investment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing in there service and always solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance at a decent price. I would highly recommend this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice feature to have and I highly recommend purchasing this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testing the tv for malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv in the bedroom was not working properly, I call Geek Squad and the following week they run some tests and because it was under warranty they reimbursed me for a new tv. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gave me purchase credit with no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, so I guess it is ok. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from geek squad! Buying the warranty was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptops hinge with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. Love their services. Its always worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and communication through the entire process. Only drawback is that you have to go to a store. My closest store is 40 minutes away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I can have this monitor fixed for any problems over the next 4 years.

    I would recommend this to a friend