Customer Ratings & Reviews

good quality monitor very easy to use and looks clean

The replacement warranty is must for all my electronics I purchase, and with the outstanding warranty best buy offers its no brainer. I have never had an issue with getting products exchanged and or refunded in the years I have shopped with them.

Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.

Andre made everything extremely easy. Stress free and straight to the point.. can’t ask for much more.

Very helpful. Told me what o needed to do, and i was on my way.

Great service! They have always been helpful and professional!

Amazing monitor will be using for a long time very impressive

Don't you dare skip product replacement. It's different from standard protection. At any point you feel your product isn't right for you just bring it back no questions asked and get a store credit equal to its sale value for whatever you want.

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Geek Squad is lit, Geek Squad 4 year protection/replacement plan is even more lit.

Never had any use for this, but would recommend it for someone who uses products in harsh environments.

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

Excellent for Video Games, my nephew recommends it a lot

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

It's a great service from best buy, I had talked to them about the kind of work they do.

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

Great peace of mind to have an expensive product be protected.

I really loved the monitor. It gave me a immersed feeling which brought the game to reality for me.

I bought the 4-year Geek Squad Product Replacement for the new Samsung monitor that I purchased, thought as with other Samsung equipment I have, it never seems to break--so I probably won't need this service, but it's nice to know I have it--just in case.

Replacement is great to have especially with high end devices.