Customer Ratings & Reviews

I feel confident with purchasing this added protection that covers my printer from potential damage as things happen and I know that I have extra coverage for incidental accidents and unforeseen occurrences. I highly recommend.

I've been with the GeekSquad for years, and love the service and availability. I've taken puters into the store a few times, but generally use remote support. I hate to say this, but this past week remote has been half a nightmare .. I've called in three (3) times and have been on hold for a TOTAL of close to 5 hours before giving up each time. Please note that the reason for these calls has been a problem with Outlook (not a life-or-death situation), which is a great program but has its challenges. They may be short-staffed right now. ... I will try calling late at night.

When printer was messing up I took it straight to geek squad and they was able to change out the printers immediately.

It is a reallya good investment I have used it twice and got only good results

I haven't needed yet bought it incase I have any issues with it great printer

When purchasing refurbished Items or easy to break items. This gives you peace of mind. Make sure to keep track of receipt.

For the cost of the Geek Squad service I thought it would be worth it in case the printer I bought stops working.

So far so good. Have not had to use the Geek service yet on item bought. But it was explained well for the 4 year price coverage I recieved. And it gives me security in case the printer breaks down.

This was worth it while I had it. I do not think the yearly charge was worth it. If you do not renew you lose your warranty

[Employee of bestbuy] Excellent service from customer service! Everything is done meticulously.

Sure as Shootin' fish in a barrel, the optional coverage is a worthwhile protection of your hard-working capital expended on this low-to mid-range All-In-One printing solution, with a low purchase price and other excellent terms.

Geek Squad repairs, fully covered. Quick response. Quality repairs. Easy scheduling.

Absolutely love this printer I would recommend it very highly for anyone. Looking for a high end. Printer with a great price.

I think this is a good price for a four year warranty on the scanner. I never had to use a geek squad warranty before so I cannot comment on service/repair. The warranty is about 20% of the cost of the scanner which is high .I added the warranty because the scanner is worth the price and saved me a lot of money not having to use an outside company to scan thousands of photos which is an ongoing project . The scanner also doubles as a paper scanner which is a plus and that means the scanner gets more use. For 25.00 a year it is worth it.

The service at Geek Squad has been amazing every time I have visited and have needed assistance. They are always quick to support and very helpful in everything you need.

I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

The reason i buy form best buy, Is the Tech back up.

It’s very nice.it’s awesome work.i love so much.cool

I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

Geek Squad, I think of these miracle workers as hero’s on every encounter. So worth the price and what can be done to help you tremendously.