Customer Ratings & Reviews

The Greek Squad protection plan is very good and it's worth the money to have.

Great service, always available for help on setting up anything.

Excellent extended warranty for more than reasonable price.

important for replacing items. So far I have not had to use it, this time. However, from past experience it was an easy process when used for other merchandise.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

Raquel-service representative was very supportive and professional

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

They are very helpful and they always help me with my purchases and stuff

Love the service they provide for all my equipment!

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

Always get the warranties on big purchases from BB.

This plan is okay not so bad could be better will not

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

Great service and gave reassurance. Great to have.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

The printer was having issues and if u hv the warranty same can be replaced but if not in stock a full refund is issued for printer and extra warranty.

I have used geek squad and have always had a good experience with the service