Customer Ratings & Reviews

Extremely helpful in handling my computer issues and very knowledgeable

Person was knowledgeable,easy to understand ,had me put in ink so next time I can do myself

They have always been a blessing to wotk with! Great great great!

Geek Squad is always extremely knowledgeable and helpful! Thank you guys !!!

Have not had to use them yet but use them in the past and they were perfect for what we need

It's a good to purchase replacement plan from best buy why for one it's reasonable and you never know when your product goes out ,they will fix it or give you another one with no problem

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

This couldn't have gone smoother. Walked in (even a little late). They looked at my printer (literally, just looked at it) and asked if I wanted a replacement or refund. Got the replacement. Awesome service! Thanks!

Makes you feel safe purchasing from "Best Buy" and knowing if it has a defect they cover it. Ive only taken one thing back ever, but I was sure happy I had that extra coverage. Well worth the peace of mind.

They last a long time and will come in and just replace it not many questions askedd

I appreciate having this service having the peace of mind of knowing things will be taken care of for four years. I had an issue with a printer I bought and beat buy was so helpful in resolving a technical issue I had. I was able to switch it to a printer that worked just great. I was very grateful I did not have to stress to solve issue

I had a camera that i was having trouble with, we were on vacation and foud a bestbuy. Took in the sent it off fixed it and shipped it to me.

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

Thank you for having this service. Hope I never need it

I really like the staff at the store. From the manager down to the cashiers everyone is so nice and polite and helpful. They’re very knowledgeable as well.

It defiantly worth buying for peace of mind. Also, todays products are made to last for a few years, by all means it's a very good idea to have Geek Squad on your side.

When buying a printer, I highly recommend getting g the geek squad protection. From my experience, printers have always be a swap. They don’t send it out fro repair. They always give me in store credit to pick a new one if it fail. You can’t beat that!

Purchased this for peace of mind. Came a a good price

I purchased the 4 year extended warranty for my new printer for $20. That is $5 a year. Dirt cheap..... If anything happens to this, I can exchange it, or maybe fix it for nothing! Win, win!