Customer Ratings & Reviews

Geek Squad, I think of these miracle workers as hero’s on every encounter. So worth the price and what can be done to help you tremendously.

I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

Agent great im a senior in my 70s was helpful looking now want bk up camera

Piece of mind for a great price. Hope I don't need it but it's there just in case.

Awesome! Best accidental plans out there are at Best Buy.

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

Feels great to have a reliable source of service, would recommend using the Squad for all your tech needsm

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

The printer is one the best for hard home use, it prints really fast. The remote UI configuration is really cool, its only hard to configure since there is not too much documentation to configure the address book and be able to get the emails out. have use this printer for 1Y without any issues.

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

I haven’t needed service yet, but bought it as a safeguard for my new Epson Printer ET-3850.

excellent service when I will need it, good to have

Geek Squad is very helpful when needed. Highly recommend them

I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

My second HP ENVY printer. I use an HP ENVY PC. I Recommend HP products

The agents reviewed how to use the printer as well as helping me get it to the car.

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

Listen do yourself the favor and buy a Best buy warranty. When my 55-in Samsung television started acting up they came right over and take a look at it when they didn't have the same model to replace it with the simply a refunded me the money and I was able to go in and put it towards a new set. It was very easy process and I definitely recommend getting it will worth the price.