Customer Ratings & Reviews

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

This will forever be my go to. Love the protection and not having to worry

Very affordable plan for worry free coverage for the next 4 years.

This is great peace of mind for a computer printer.

Great pinter, while it worked. Died after a year. But it's good on ink if you are printing lots of pages

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

Always purchase geek squad protection for electronic purposes .

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

Great product to consider as you can ssve money and hassle

I purchased a Four Year (4) Geek Squad maintenance agreement to protect my new CANON INKJET Printer. The agreement was low cost in my opinion, and I know I will be protected from breakdowns.

they fixed or replaced any thing i had bought from them just one idem i had and i buy a lot of stuff from them and will buy more

Staff are always ready to help. Product bought is always durable and dependable.

Excellent service from customer service! Everything is done meticulously.

Purchase after buying printer nuce know i have this protection

Im not gonna worry for my printer for 4 years with this protection, very happy with this extra coverage for cheap.

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

Always pleasant and I feel confident that I have them there when I need them

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

Geek squad is always neccesary in case soemthing goes wrong.