Customer Ratings & Reviews

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

Love it, ninja products are always my go to. You can never go wrong with this product

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

Have not had to use this service and hope that I don’t.

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case