Customer Ratings & Reviews

The Geek Squad Service prices are great, and the ease of use is outstanding.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

I did not use for now, I hope this was a good idea if I need it

Great customer service. They are always willing to help out. Very professional

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

Have had to use the warranty one time. It was a breeze

Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Geek Squad protection plans are great! They offer excellent coverage and protection!

Geek Squad protection plans are great! They offer excellent coverage and protection!

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

Haven't used the services yet but its great to know i have printer replacement protection.

Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one