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Customer reviews

Rating 4.7 out of 5 stars with 11137 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 11,137 reviews
  • Rated 5 out of 5 stars

    Friendly as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always add Geek Squad to electronics purchase, makes life a little more kid proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful representative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained in detail how everything would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad and obtain their services with my products they are very helpful and able to fix any problems. Helpful if need replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best value on products that I buy for products that I don't know about items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get your warranty because you never know when something will break, and the Geeks will get you back working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best replacement service I have use, I have used it before and is just that as simple as its sound they will replace your item no questions asked!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to program, easy to use and has all the features you need for an office at home. The downfall is that they ink doesn’t last as much and it’s not cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Replacement Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is a no brainer. you never know what will be covered or not. dont try to break it just to find out. i hope i dont have to use this, but will if i can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is always get the protection plan from geek squad it’s always worth it in case something happens you don’t have to pay out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a apple watch and for the price of the watch i wouldn't get it without Apple care because it would cost more to fix it than the price of Apple Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose to use the Geek Squad for extra protection in the event of potential need. I've never use in the past but for the amount of the purchase, it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek Squad product replacement recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4 year product replacement for a Samsung TV. I bought it at a sale price. Very worth it, as it covers all electronics in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-year protection plan "paid off"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

    I would recommend this to a friend