Customer Ratings & Reviews

THANK HEAVENS FOR GEEK SQUAD. THEY WERE ABLE TO HELP DIAGNOSE A PARTICULARLY DIFFERENT TYPE OF "BUG" THAT MY SYSTEM CAME DOWN WITH, THEN DO A PROPER EQUIPMENT INSTALL TO KEEP IT FROM HAPPENING AGAIN. THE PROTECTION IS FOR UP TO 3 ITEMS (I THOUGHT IT ONLY GOOD FOR 1 SO WAS VERY SURPRISED WHEN ABLE TO HAVE WORK DONE UNDER PROTECTION PURCHASED EARLIER FOR ANOTHER ITEM)

I usually only buy the replacement warranties for expensive electronics or items that will get heavy use. I once had a computer monitor fail 2 weeks before my replacement warranty expired. They gave me store credit on a giftcard for what I originally paid for my monitor. I have able to get a better monitor and I still had a left over balance on the giftcard. I was very happy.

Not much to review besides, transaction going smooth. Hopefully the item doesn’t failed. Don’t have to use the warranty. I hate to hate to return it but so far working good. My wife loves it but if her as a gift.

This was purchased for a small business. It was a great buy and does everything I needed it to do. Fast print. Clear copy. Great fax option. No issues!!!

Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.

The geek Squad protection is inexpensive and worth it. I called in to get information on my device and they helped me right away, great customer service.

I loved how friendly and supportive the employee was. Greatly appreciate that I was convinced to get insurance on my appliance since I will be replacing it soon

I like their chat feature as the tech support chat has been useful in addressing my needs. They also could fix minor glitches by using remote repairs without having you bring the computer into the store.

I love geek squad because they are able to come and look at your items if there’s a problem with any of them

We are trying to use them now so our fingers are crossed.

I absolutely love Best Buy. Thier Staff, Customer Service and products always keep me coming back. The Geek Squad is the best !!!

Got say, I never was the type that like to get insurance or warranties on items. BestBuy Geek Squad, MANH! they make it soo easy to help. Everything always get fixed or replaced, FAST! no questions! I now buy warranties at BestBuy for everything I day there. I knows is gonna last twice my expectation. THANK YOU

I bought the Best Buy warranty, so when my printer failed I upgraded to a tank system printer and was not charged the additional insurance, because I bought it the first time. Best Buy won over a customer for life. Normally I do not buy the warranty but have had some problems with printers in the past and did this time. Buying the warranty saved me money this time.

The knowledge of having someone is very important to me,

Don’t waste your money on warranties with Best Buy because they’ll find a way not to give it back to you

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.

I purchased this plan for a printer that arrived defective. I decided to return the printer and Best Buy had no issues or challenges and refunded the printer and Geek Squad service. Looking at other plans out there, Geek Squad is much less and in-store service.

Adam was the BEST sooo professional and kind and sweet and diligent in ensuring the system worked, he deserves a BIG raise!!

Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.