Customer Ratings & Reviews

I purchased a product after a few months the product was not working right I took it back to Best Buy where my 2 year replacement plan kicked in the transaction was so easy and simple to go through, I replaced my product with ease And was able to get a new 2 year replacement plan on my new product thank you Best Buy you are the greatest.

Get the protection plan on all your electronics. The plan usually last longer than the product. And they will replace it with a new one the same day if you can pick it up.

Up, Up and Away, Stay Ahead of the Lurking Possibilities of a Downward Spiral. Take the GEEK SQUAD 4 Year Product/ Protection Plan. Like the Air Balloon the plan will take you, Up Up and Away, just by Geek Covering Thy (Product & Services) & Yourself !

Worried about that product you just bought having issues or breaking? Just get one of these and let the worries go, enjoy your product as you want. Make sure to keep your receipt or if you have a best buy account it's automatically listed in your purchases for looking up later.

I haven't used geek squad yet,but I do want my free ink, because it already says low ink( black ink cartridge, ad promised 3 months free ink, 21 days ago we installed the ink and started printing in the new printer, app say "low ink", HOW CAN I ORDER FREE INK?

I love having the piece of mind with my electronic devices. Had a TV crash on me once and with my plan I was able to upgrade for free!

I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!

I am not a super tech-savy person, and I do purchase product replacement from time to time, depending on the cost of the unit. I have only had to use it once, but it was worth it and easy. The Geek Squad rocks -- and did everything they could to take care of me -- and they did! Thanks Geek Squad!

This is a good thing to have. They replaced my dishwasher

I have never had to use them yet so that is a plus.

I always opt for geek squad, worth every penny in my opinion!

Best thing I ever did not matter what the problem I don’t have to ever worry they will help me with everything and if it’s not them they will gladly supply the 800# you need to get to the help you do need. I have contacted them for so many things worth every penny.

These are always a good investment. Something always seems to happen to electronics within 4 years

I got this warranty on my HP printer. So far my printer has not giving me any problems! I haven’t had to use my warranty but it’s really great to have.

I never had to use this service yet, but I know that if I do need them, they will be able to help me because I needed their help before, and they did help me.

I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.

Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

There is nothing like a peace of mind knowing that you have support on your devices if anything goes wrong. Great to have.

Used Geek Squad Protection for a printer that I purchased recently. The protection was very inexpensive but turned out to be very valuable. The printer wound up having some time of error after a firmware update. Once it got determined that the printer could not be repaired, the process was easy to get the printer replaced....very happy!

On items that can break easily you cannot beat the warranty. I buy a lot of expensive electronics and I buy the warranty and have had 3 issues over the last 12 years and the replacement was instant. And if you are an elite plus member they even refund you warranty money if you do not replace the item