Customer Ratings & Reviews

Ive used this service in the past and the worker was very helpful and professional and kind

Not much to say it’s warranty and I get entered into a drawing to write a review.

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

Purchased this along with my new printer for peace of mind. Plus with Geek Squad great reputation, it was an easy decision.

I highly recommend that whenever you can get an extended warranty at Best Buy get it, you can’t go wrong unless you don’t get one.

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

It is always good to get a protection plan as you never know when you might need it and then you are covered

Good to have when needing help with tech! Friendly and knowledgeable people who know their stuff. A great help many times over.

Gives me peace of mind I have four years of support if I need it for a fair price.

I have not had to use the replacement insurance yet but it sounds like the bargain of the century!

24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

Excellent value for the money. I used this particular one on the device and was very satisfied with the quality and speed of service.

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

Worth the money, completely worry free with my products. I love having that feeling of breaking something and being able to replace stuff.

I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.