Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 11,145 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered/setup my tv and showed me how it worked. They were very easy to work with and delivered fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something goes wrong, as it usually does for a non-technologically gifted person such as myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend this!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup to have!! We have had to use the Geek Squad a few times & they always do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Ease of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title States their product insurance is affordable which is what matters, and it provides excellent relief if you're prone to needing the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection with anything I buy from Best Buy and their policy is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the Word!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Geek service. Everytime I call them they respond right away and fix the problem. They are extremely courteous and know their job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those policies that everybody must have to protect their investment in items that are sensitive to be easily damaged. Recommended !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself the favor and buy the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Don't be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service by Best Buy. I would never buy anything from Best Buy without this service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    .

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you product fails. Replacement is done without a problem. Always get for your hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year product replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement plan is good for peace of mind on printers and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which high end ticket items it's a must to go with the protection plan. I don't even know why they bother asking if I'm going to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad replacement, definitely a smart thing to get, unless it’s like a wire or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find this warranty to be useful because if I don’t buy it then I pay more in repairs if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have extra protection. Highly recommend. Great service i hope to never have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always very nice to have the service plan if you can affors it, good peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having geek squad to help me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had occasions when I needed help and they have always been very helpful. I love getting them to refresh both my computers on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and worth getting for added protection. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad served me fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my desktop computer to geek squad staff. They fixed my problem fast. The staff members are very friendly.

    I would recommend this to a friend