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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11151 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 11,151 reviews
  • Rated 5 out of 5 stars

    2-year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic support and service. Easy to communicate with Geek Squad. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it is good to know that if I do I will be able to replace my portable hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t have any problems knowing that the geek squad is on board with my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, always professional and polite and finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to buy protection of Xbox, when being used by kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very though and knows what they are doing. They made sure I understood before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plans for accidents. They replace with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad recently for a gaming PC. They were extremely knowledgeable and responsive. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do great work and answer questions in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best it has saved me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a reasonably price charged for what I believe to be good coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to purchase since products are not made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope there are no hidden reasons our extended warranty will not be honored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get protection on all of my products. gives peace of mind that the store will either fix it, have it fixed, or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a 2-year Geek Squad product replacement but have not yet used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr Replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont need a replacement just yet but im pretty sure soon with the way i game well worth it buying the replacment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable coverage for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year Geek Squad coverage is very valuable. It is good to have it in the event the printer needs attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and they resolved it immediately over the phone super convenient!! Amazing service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good idea to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first product replacement I have bought. I have used two of them to replace tvs that just went bad. Geek Squad was professional and though it took a little longer than I wanted, they finally took care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the time I entered the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's add on value and give you peace of mind when it comes to repair or even replace it

    I would recommend this to a friend