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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 11,152 reviews
  • Rated 5 out of 5 stars

    This is definitely worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong they replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected it to all my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Black Tie Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are well worth the money if the thing breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the staff were friendlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! Everytime I buy something at BB, i get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and for that I’m thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS product is great and very helpful. Everything is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the 4 year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plans are ok. Spend a little more, especially if you like the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement will take care of my equipment if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy that I purchased the plan. Havent had to use yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty for anything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty I would recommend if you use your item a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan is the best. Anything electronic we purchase also gets the Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the unit, service and parts are backed up by a GREAT team gives us peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats having to buy a full replacement. Best buy keeps to there word and replaces controllers in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, hassle free replacements of all products purchased under this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided for $20 this was worth the cost. Hopefully we won't need it but it seems like a great pkan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any products bought a Best Buy. They are lifesavers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment to protect a quality price of electronics from mishaps and normal wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A geek I am not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this several times and so glad that I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a MUST for my purchases. The two year replacement warranty is outstanding.

    I would recommend this to a friend