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Customer reviews

Rating 4.7 out of 5 stars with 8915 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 8,915 reviews
  • Rated 3 out of 5 stars

    Already used this protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this to cover and iPad case and keyboard combo. And so worth it cuz I already used it to replace the keyboard when it stopped working after a few months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, it just eats up so much ink. I wish I got a different brand or even a laser printer. for the price, you get what you paid for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to setup printer but they didn't have a clue what they were doing either. We asked nicely for them to disconnect to our computer but they didn't want to. Eventually we figured it out on our own and gave them credit so they would disconnect from our computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought for my latop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for my laptop when I went to get the battery replaced was quoted 3 weeks.... I am not sure where they are getting these batteries from but I would have to assume somebody is sending it by foot and boat from china in order to get it here. Not sure why they can't order the new battery to the store and just have me pick it up or bring my laptop in. I need my PC for work.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your thoughts. While our Geek Squad is fully equipped to address a variety of issues you may have, there are instances where your local Geek Squad will not have the capability to service your devices in-store. For these reasons, we partner with our Geek Squad Service Center to perform additional services as needed. We do apologize for this inconvenience. We hope you give us another opportunity to better serve you in the future.

  • Rated 3 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad has always been sub-par. But this warranty for my Western Digital Easy Store 4TB was only 8 bucks and I felt it was necessary considering WD’s track record.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm not sure this was necessary. I haven't needed it, looks like I probably won't. It;s all plastic but fairly sturdy. If I don't drop it, my purchase of the extra warrant was probably a waste.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service..put to hard to make a Appointment ..I call no bady ever Answer the phone How i can get a phone number some one to answer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a nice add on, but ive heard some problems with geek squad never dealt with them personally however

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called 3x last night to the geek Squad and was told the third time that in order to tell me it don't print real pictures of need to bring it in for a $99 charge. I thought that's what I was paying for. Well, I am paying for that help why pay more?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decisions we have ever made With printer luck we have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We normally do not add this but our old printer died before two years. We carry it with us when we travel and decided to insure this one. The price on the printer itself was good on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for 100 bucks i will be going in today to get a replacement because the speakers are crackling and is hurting my ears sound quality is great on it tho after about 3 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not use this item yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use this item yet so I'm not quite sure how to review it. I guess it's nice to know that you have peace of mind it you have an issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completely Worthless Total Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning! Do NOT waste your money on these worthless protection plans. They have the worst customer service I have ever had to deal with in my life, and you will be prevented at every attempt to actually USE your plan when the product breaks in less than a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    protect yo stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in not paying for new things twice just because they aren't made well (or if you have a clumsy son). Get the protection (unless the product is less than $15).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most times I don't a problem returning or getting my electronics repaired or replaced. I will always purchase the replacement plan! The geek squad is always nice, professional and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t think it was needed for my product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service. Purchase on something that has bad reviews and you think you might need it. Only time I would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something else. I bought this hoping it would do everything I needed. I have an HP laptop, so I figured it would work best to get a HP printer. Was I wrong. lf you want to print and scan, well that requires two different pieces of software that can't be installed at the same time, so you can print OR scan. Not both. And it doesn't copy multiple pages very well, always jamming. So I have a single sheet copy machine. What a waste.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased this for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was only an additional $10. I figured it was worth the extra to have it covered and the amount of use I am planning. Haven’t had to utilize it yet though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low price for warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the printer and have not made a claim but it is one of the cheaper priced for what the employee said would be covered. Hopefully I will not really need it.

    I would recommend this to a friend