Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8915 reviews
(8,915 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Already used this protection program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this to cover and iPad case and keyboard combo. And so worth it cuz I already used it to replace the keyboard when it stopped working after a few months
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not bad not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, it just eats up so much ink. I wish I got a different brand or even a laser printer. for the price, you get what you paid for.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called to setup printer but they didn't have a clue what they were doing either. We asked nicely for them to disconnect to our computer but they didn't want to. Eventually we figured it out on our own and gave them credit so they would disconnect from our computer.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Bought for my latop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this service for my laptop when I went to get the battery replaced was quoted 3 weeks.... I am not sure where they are getting these batteries from but I would have to assume somebody is sending it by foot and boat from china in order to get it here. Not sure why they can't order the new battery to the store and just have me pick it up or bring my laptop in. I need my PC for work.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share your thoughts. While our Geek Squad is fully equipped to address a variety of issues you may have, there are instances where your local Geek Squad will not have the capability to service your devices in-store. For these reasons, we partner with our Geek Squad Service Center to perform additional services as needed. We do apologize for this inconvenience. We hope you give us another opportunity to better serve you in the future.
Rated 3 out of 5 stars
We will see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with geek squad has always been sub-par. But this warranty for my Western Digital Easy Store 4TB was only 8 bucks and I felt it was necessary considering WD’s track record.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Don't know....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I'm not sure this was necessary. I haven't needed it, looks like I probably won't. It;s all plastic but fairly sturdy. If I don't drop it, my purchase of the extra warrant was probably a waste.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service..put to hard to make a Appointment ..I call no bady ever Answer the phone How i can get a phone number some one to answer.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Seems okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a nice add on, but ive heard some problems with geek squad never dealt with them personally however
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called 3x last night to the geek Squad and was told the third time that in order to tell me it don't print real pictures of need to bring it in for a $99 charge. I thought that's what I was paying for. Well, I am paying for that help why pay more?
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Printer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best decisions we have ever made With printer luck we have
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hopefully not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We normally do not add this but our old printer died before two years. We carry it with us when we travel and decided to insure this one. The price on the printer itself was good on sale.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Decent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for 100 bucks i will be going in today to get a replacement because the speakers are crackling and is hurting my ears sound quality is great on it tho after about 3 months
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Have not use this item yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not use this item yet so I'm not quite sure how to review it. I guess it's nice to know that you have peace of mind it you have an issue.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Completely Worthless Total Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warning! Do NOT waste your money on these worthless protection plans. They have the worst customer service I have ever had to deal with in my life, and you will be prevented at every attempt to actually USE your plan when the product breaks in less than a year.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
protect yo stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a firm believer in not paying for new things twice just because they aren't made well (or if you have a clumsy son). Get the protection (unless the product is less than $15).
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek squad replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most times I don't a problem returning or getting my electronics repaired or replaced. I will always purchase the replacement plan! The geek squad is always nice, professional and helpful.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Don’t think it was needed for my product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use the Geek Squad service. Purchase on something that has bad reviews and you think you might need it. Only time I would recommend.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Buy something else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy something else. I bought this hoping it would do everything I needed. I have an HP laptop, so I figured it would work best to get a HP printer. Was I wrong. lf you want to print and scan, well that requires two different pieces of software that can't be installed at the same time, so you can print OR scan. Not both. And it doesn't copy multiple pages very well, always jamming. So I have a single sheet copy machine. What a waste.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Purchased this for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty was only an additional $10. I figured it was worth the extra to have it covered and the amount of use I am planning. Haven’t had to utilize it yet though.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Low price for warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the printer and have not made a claim but it is one of the cheaper priced for what the employee said would be covered. Hopefully I will not really need it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
