Customer Ratings & Reviews

Great knowing there is a 4 year replacement policy.

This is the best money spent ! Love the support ! I can always count on you

An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

Excellent service all the time very helpful techs. Recommended.

Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

Geek Squad is great to have if and when you have a problem with any of your products.

A must to have! Membership covers everything and they help all hours. Plus if you have not pickup an item for more that 1 to 3 months they will cover you as well as help you download the software on the internet.

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

Geek squad is awesome I ha e never had any issues with them fixing my stuff or figuring the problem out and they are always friendly

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

So glad to be protected by this plan. They don't give you a hard time if you need anything fixed.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.