Customer Ratings & Reviews

I just have it there Not used yet Let’s see how it does later on

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .

Very easy to exchange my item would definitely recommend

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

I’ve always been iffy about buying product insurances. Yet, I’ve found that Best Buy truly sells the best one possible. Made a few claims here and there for different items and they literally just replace the item for me.

Haven't had to use, but will if need be. Better safe then sorry.

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I

I haven't use this feature yet since the device I bought is still in a good condition. but I read the coverage for the damages that can happen and it seems really worth for the price you pay. Thanks Bestbuy

Luckily I've only had to use my Product Replacment once with BestBuy, but when I did the experience was straight forward and fairly painless. Even if you never need it, if it's a big purchase like a New Console or TV, it's nice to have the peace of mind of the protection plan.

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

We had a problem with our connection to sonos and the tech was able to come to the house and fix it for us. He was earlier than they told us. Very professional

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

They did a very good job. They were on time, and very knowledge and polite.