Customer Ratings & Reviews

Love getting the protection needed to be cover at all times

I have used geek squad and have always had a good experience with the service

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

Very useful additional service, worth getting depending on your needs.

With the purchase of the product replacement Best Buy has been able to help me with the last two printers I have had to return with ease

We had a problem with our connection to sonos and the tech was able to come to the house and fix it for us. He was earlier than they told us. Very professional

Was told wrong information when purchasing phone screen protector and phone protector

I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

Super helpful. Really available! Can call or go in for help.

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

First of all, it’s always a good ideas to purchase an extended warranty for new tech products. Second of all, geek squad has always been great in my experience, and should therefore be purchased; at least in my opinion.

I didn't want to take a chance on unrepairable problems happening, so this plan seemed to be the way to best protect me with my purchase.

I always purchase the Geek Squad protection. It provides worry-free protection. Never experience buyer’s remorse with this hassle-free protection. Well-worth the peace of mind and protection against accidents and mishaps.

Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

Amazing work! I had a problem that was out of warranty but the intelligent worker still was able to fix my issue

Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one