Customer Ratings & Reviews

My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.

Geek Squad has been helpful in answering questions and providing great service

i love have a 2 geek squad service plan for the just in-case. I didn't need to use it but was glad to have it. have used the a geek squad service in the past.

Bought for new coffee pot as last one the pot broke and could not replace for how much it would cost.

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

I just didn't want to get stuck with a problem after the manufacturer warrenty expired and the the modest cost to ease my mind is worth it. I can bring back to best buy Geek Squad and not have to deal with the manufacturer.

Anytime I have a problem with any of my purchases, I have the best insurance.

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

4 year plan is better than having nothing at all. It helps.

By par Best buy geek squads are the best and they provide quality service.

Works better than I thought but than again its black and Decker so i should have known

The geek squad is a very valuable service to get. The agents are very knowledgeable and helpful.

My stated that it had a paper jammed. I checked all ways to fixed. Geek squad offered to check it out and if they can't fix it they will exchange it. Very reliable service.

I always purchase the 2-Year product replacement plan, whenever I buy electronics from best buy. I promise that you will not be disappointed with Geek Squad's protection plan.

Great insurance of Geek squad which I would recommend to anyone who has a computer or any product.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!