Customer Ratings & Reviews

It’s nice to have some help when you need it. Haven’t had to use it yet

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

I purchase the protection hopefully will Not used .

So glad I purchased. Will definitely come in handy.

I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

Better to be safe than sorry! Why not have the extra peace of mind.

geek squard are good they will come and fix if anything wrong with it

[Employee of bestbuy] Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

Love those guys can walk in a d Boom im walkkng out with a quick fix

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

I only had to return a printer that the cord would not stay in place but dealing with geek squad was easy. They checked out the problem and saw that there was something not working and gave a honest answer which lead me to select a different printer.

Brought my HP 3 yr 9 month printer in for repair under 4 yr warranty. They offered my full purchase price back on a gift card. Bought another printer and still have a nice credit from Best Buy. Yes, I bought the 4 yr warranty for the new printer.

Good service plan and worth every penny for insurance properties.

It’s important to insure your big purchases. This is worth it in the long run.

This product support is my insurance policy I as a senior citizen, may need help in the future by a younger tech smart person. I feel that makes my purchase more secure and this is the reason I chose BestBuy.

The geek squad are efficient and always answer all of my questions, I am a 76 old woman and they always have patience with me!

I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!

I purchased geek squad to cover a printer that I bought and it was the best money I've spent! I don't get geek squad for many things, but I always seem to have issues with printers, so I thought it would be a good idea. Had to use it the other day, super easy, in and out in five min. They even refunded me 100.00 in addition to replacing the printer because the price had dropped on it.

normally I dont purchase the 2yr replacement, but for the headsets I wear out, I always purchase this replacement cost. I wear my headset up to 10 hrs a day...but the real danger to my headsets are my cats. I had to replace my last headset at 15months of heavy usage due to the cat knocking the headset off and then knocking over the back up powersupply box, which landed on the headset and broke the headphone on the right side from the arch. Best money I have ever spent on a replacement cost. 5 bucks for two yrs vs 68 for a new headset. the last headset they didnt have anymore for the lower valued one, but best buy upgraded me to next higher version for free.

I usually buy extended warranty for products which may break