Customer Ratings & Reviews

On any product over say $25+ that you get that figure will need to last you a year or longer don't think twice about it pay the price for it & get worth every penny even if you never use it the peace of mind is. Have never had a single problem with the multiple various products I've had issues with over the years through Best Buy with returning that this covered. Always treated well & helped out great from gaming headsets, gaming mouse to my PC's if needed to be replaced or fixed. Have read plenty of bad reviews all over the place but often those ppl seemed to be rude & demanding. Just simply be patient explain the problem & treat who ever helps you nicely, have done this in the handful of times I had to compared to the many products I got that I never had to. Everytime I the issue was took care of & or fixed with little to no problem at all & may have just took a bit of time on my end. Not a single complaint yet & worth it.

every thing the printer/copy said on the box that it would do, did. No problem setting it up. Just right for our household

Great warranty to have no issue with the process real fast and nice.

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

I appreciate having this service having the peace of mind of knowing things will be taken care of for four years. I had an issue with a printer I bought and beat buy was so helpful in resolving a technical issue I had. I was able to switch it to a printer that worked just great. I was very grateful I did not have to stress to solve issue

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

Geek Squad is great for assistance & very convenient when you have questions about your products.

This is at least my 4th K-cup machine in 10 years or so. By far my favorite. Has all the options I like with simple intuitive buttons. I can make a pot just as easily as I can make a cup. I wouldn't bother with this review except that I actually shopped all Keurig options at every store that carries them for well over a year because my now deceased machine started having the LCD screen bug out with increasing frequency. Since you could still operate the machine by touching the right parts of the screen (because we had it memorized), this indicates that the microcontroler uses GPIOs for the display that still work which indicates that the memory in the microcontroller itself is failing. Sure enough, about 2 months ago, it finally started mixing up motor controls and making a mess. This model was one of only two available at my local Best Buy the next day (after previously selling out over Christmas) and I couldn't be happier, though it makes all my previous shopping and research seem pointless. This was the obvious choice but I didn't know it until I used it. Highly recommend.

Perfect product I love it so much I’m coming back soon for another one

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

so glad you have extended warranty available. Thank you. Never know when it will be needed in the long run.

Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

I’ve never had a toner printer so I don’t know all that could go wrong. I got this warranty just in case. I’ve asked for help in the past and they were very helpful and I didn’t have warranty or anything.

HP printer that I purchased in 03-2015 just stopped working one day 10-2016. I took it to Geek Squad HP & explained what the problem was. They took it in back, looked at it & told me it wasn't repairable. Luckily I had the 2-year replacement! No questions asked ~ right away refunded the full cost of the printer (less sales tax). Used that for a new printer & got the 2-year replacement again. It took less than a half hour ~ how's that for great service?

I think this is amazing great customer service and quick service

Although lot of magazines say extended warranties are a waste of money, the one I bought last year for my HP printer just saved me $100. The sale price on the printer was $99.99, so a two year warranty was only $10. Last week, it decided not to print black .I checked the cartridge and printer head and both were fine - so I called my Best Buy in Littleton and explained the problem. After I gave the serviceman my phone number and date of purchase, he brought it up on his computer and told me to bring in the bad one and they would replace it with a brand new one, still in the box. This is the easiest exchange I have ever made! They also gave me a refund on the unused part of the original warranty, which I applied to a new two year plan. I am extremely pleased with the warranty and the service from the Littleton Best Buy on South Wadsworth Blvd.

Had a problem with a printer covered under the Geek Squad agreement. Took it in and exchanged for a new printer. Money well spent!

4 years of service at this price is an excellent deal. Best part is being able to just drop the item off at Best Buy for repair, unlike the other after-market warranties that require you to troubleshoot the problem first and possibly have to ship the item. If they cannot fix it, they will replace it or give you a refund on the item. Also, this service plan is transferrable if you sell the item.

Best squad ever. So friendly and honest about what is needed and best way to achieve it.

Everything works great. Plus, I love the peace of mind with the extra geek squad warranty. Would buy again.