Customer Ratings & Reviews

I probably will not need this service but it was a good deal and peace of mind is always good. The unit is excellent so probably won't need it serviced

FREE excellent perk included with items purchased from Best Buy as long as you have an active Total Tech Membership.

They were helpful enough they serviced my needs in a timely manner

This is a great service, but not without its frustrations. Some techies are not as good as others, and much depends and on getting the right person. As a user, one has to have time & patience for an online consultation, and also to realize that not every solution is going to be perfect. This being said, I will renew my contact when this one expires.

I’ve had this printer for 2 years now and it still works the same. I’m a college student so this printer was well needed, BUY ITTTTTT…..

Peace of mind makes everything so much easier. If you don’t have it and need it you’ll end up with a lot more hassle and pay a lot more.

A very good program for the price. Having the additional protection on the many products that I have purchased from Best Buy is an excellent feature to have.

Always be prepared Just in case. Great price also!

I bought this because I wanted the protection and I had had one previous experience with Geek Squad and a product defect. They were right on it and the replacement took only a few minutes. You can count on this product.

Amazing products. My wife loves them! She uses them every chance she gets. Love it.

Could not beat the price of the additional warranty

Best Buy offers very affordable extended warranty plans for high tech items. I rarely have needed to use them, but they provide piece of mind knowing that the Geek Squad is there to fix things if you need them.

Geek squad product is always a good investment as the quality of so many electronic devices is so poor these days.

Very knowledgeable. Quick to get things done. Very accessible. Convenient that it’s located inside Best Buy. Usually purchase all warranty when offered.

Love their service sooooooooooo muchhhhhhhhhhhhhhh

Always get it for smaller items and appliances. My family is rough on things in my home. The plans have gotten so affordable.

Bestbbuy replacement plants are the best peace of mind you can have for your Devices. With five kids you never know when somebody’s gonna break some thing!

Geek Squad protection is awesome. When the printers are acting up, we bring them in and pick out a new one. Doesn't get better than that. We try to buy all our appliances there and get Geek Squad protection on everything.

Geek squad is the best, it is worth the purchase trust me!! Just make sure you use it before time runs out!!!!

We purchased the additional warranty as a "just in case" policy. You never know when you might need it, and the cost is reasonable for the extended coverage.