Customer Ratings & Reviews

I purchased this 4 year product replacement for a Samsung TV. I bought it at a sale price. Very worth it, as it covers all electronics in the house.

Choose to use the Geek Squad for extra protection in the event of potential need. I've never use in the past but for the amount of the purchase, it is worth it.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

Had to use the Squad on my computer. They found the problem. It's been working great since. Greek Squad Rules

This purchase gives me peace of mind knowing that my purchase is protected in the event of problems in the future

I haven’t used it yet but the reviews say it’s good

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

Return my printer I purchase a protection plan, got replacement printer i was in and out in 10 minutes, great service. Geek squad service after duty hours. Thanks

this was awesome. my printer head is not printing as expected and the color quality is low. i got the new printer through geek squad.

This keeps helping me out with printers that break after a year

Great service, friendly staff and easy access to contact them

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Its very easy to set up. I had no problems at all. Easy to load the paper. Works well and not too expensive. I highly recommend this printer.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

Ive used this service in the past and the worker was very helpful and professional and kind

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

Best Buy has the best warranty! I have had to exchange our purchases in the past and it was the simplest process! I would definitely recommend always purchasing the warranty with any Best Buy purchase.