Customer Ratings & Reviews

Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.

Brought in iPhone for cracked face with insurance. They called before scheduled pick up. Phone was in perfect condition and work was very thorough

The Geek Squad protection is a great option to have especially when you purchase electronics. This will help you out if anything ever happens to your items.

Geek Squad Protection plans are always great. I get them with almost all of my purchase. Very happy with them

You should consider this a necessity for any printer purchase. I have utilized this service which makes returns and replacements much easier.

Great product to buy when making an expensive purchase

Geek squad is always on point! Super friendly and very patient with my many questions and concerns. Will aways get the extra protection.

Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

I suggest you get insurance on everything you get from bestbuy always a good feeling knowing they will replace or refund your money

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

Have had that for many years and they have helped me with my computer problems at home via the PS but also with my Apple phone and any problems I have had in the store

I hear some pretty good things from some of my customer’s at work about geek squad. I bought the 2 year replacement because it was cheap, but haven’t had to use it yet.

Always protected and assured with 100 percent guarantee.

I cannot say enough about how great Geek Squad is! Worth every penny for competent, caring, professional folks so willing to get you thru any issue!

Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

Usually don't purchase extended warranties but did on the HP Laser Printer since I have never had one previously. Hopefully I never have to use it.