Customer Ratings & Reviews

Best Buy has great customer service when it comes to warranty. If there is any problem with your electronic/ item, no questions asked they will replace you or give you the credit. Highly, highly recommend

We have utilized this service enough to make it worth the investment. If you have computers and often have unresolved issues, Geek squad is worth your $$$.

Always add geek squad to my electronics purchases.

Recommended by sales associate but I hope I don't need to use it. Covers two years any parts of Epson printer, can return without original packaging. Good peace of mind, just in case but so far so good.

So for I have not had to use,but glad knowing it is there!!!!! The Geek Squad has helped me several times with questions & problems. Very polite & not intermittentling to us unskilled pc users. Thanks Geeks!

It's hard to submit a review of a service until one has needed or used it, time will tell.

Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

Geek squad always makes it right and is very helpful

Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

This is a must have when you purchase any device. Buy understand that sometime things happen & we need a piece of mind. Also the protection plans are priced well

Just worth the knowledge of having peace of mind in case anything goes wrong. Haven't had to ever use with other products purchased from Best Buy.

Warranty is a great one to have on the headset. It's a Comfort to know that is something happens I just have to exchange it and it would be covered

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

4-Year Geek Squad Product Replacement - I ALWAYS get Geek Squad protection! Between Total Home and Geek Squad Protection, I have it made!

When it comes to electronic items, it's always worth it to buy the extended Geek Squad Warranty...You never know when something might go wrong...

This was intalled on device. I recommend that you purchase this for any product that you purchase which you have the option to purchase it.

You need this on every item. With the delay in getting items you need this added to any item u buy.

Had to redeem when my printer stopped printing. Loved that I didn't have to hassle with leaving it for repair, they just replaced merchadise.

The squad at my Cary crossroads location always provides great customer service whenever I come in for service or general questions about products purchased