Customer Ratings & Reviews

Have liked all my Geek Squad service. Have it for all my electronics equipment, also washer and dryer , and they have worked with me on all.

My printer died and Geek Squad replaced it no problem, Of course I had replacement warranty, but I didn't get hassled, just was able to pick out another printer.

It’s worth it purchasing this replacement plan. The hard drive that I bought has spinning hard drive, it’s nice to have peace of mind while using the hard drive with my Xbox ONe S.

I was a bit taken back by the price of the protection but was super happy when my daughter broke it and I had protection so I was able to take it in and not pay a dollar extra to have it replaced

I haven't used this yet.Hopefully it truly does help when I do need to replace something

I have used this program multiple times and it is well worth it in my opinion. I have had items replaced on more than one occasion. The process is simple and painless. Well worth a few bucks.

We almost always but the Geek Squad Product Replacement Plan, of course especially for electrical components. It just gives us peace of mind.

Agents insured my safety as well as their’s. Worked quickly affectively and cleanly. Will have them back to hook up sound bar and stereo system.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

Always pays off. Customer service replaces with no problem.

I can't think of a time I have had to use one of these services. The stuff been well made and worked well until way past the warranty date. I still recommend it.

Best Buy always carries great warranty and insurance for the price! Most retailers don’t replace the item as they say but beat buy does!

Geek Squad protection is great piece of mind for my electronic purchases from Best Buy. When needed, the service is easy to use and worth the price.

This service is excellent. I have used it many times through the years and the technicians have been top notch and always fixed the issues.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

Here's to hoping I never have to use it but have the coverage if needed

Has worked well ever since I got it. I can’t complain.

A headset I purchased stopped working and people couldn't hear me. I brought it in and the customer service rep exchanged it for a new one. I was also able to get the protection on the new headset.

When you’re not always like me you need knowledgeable back office support. That’s what’s being offered, I take a vantage of it