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Customer reviews

Rating 4.7 out of 5 stars with 11130 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,130 reviews
  • Rated 5 out of 5 stars

    An excellent Geek Squad product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Geek Squad product. Geek Squad, although very overworked, is a very good service. Good product which can be used easily by folks at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staffs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staffs and quick overlook. The person whos can be trusted for all your electronic equipment's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wildeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit was easy to up,,,,,the ease to operate was very good and works great,,,,,would definity recomend to all buyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Sonos One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many many many many things have needed this! Printers everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is a Great Service Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement is a great piece of mind to have. It covers so many things. Totally a must have on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable insurance and well worth the expense as it puts my mindd at ease. In case something happens. We're covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Avoid the Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was on sale and it works great! would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed gaming computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time when I buy something at bestbuy I always use this warranty, it's cheap and the geek squad always has the best costumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have protected all of our computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection for our computers. My wife and I decided that it would be better to have all of our computers under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is important to get the warrenty, i have always bought the extended warrenty and it has always been good to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working at the worst possible time! I ran to BestBuy and get a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have to help with all electronics and appliances. Always great service that helps get things corrected or takes care of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WARRANTY FOR PRICE AND BENEFITS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WARRANTY FOR THE PRICE, WHICH INCLUDES REPLACEMENT OR REFUND IF MACHINE CAN NOT BE FIXED. GIVES YOU PIECE OF MIND

    I would recommend this to a friend