Customer Ratings & Reviews

No complaints. We have not had to use our Geek Squad benefits yet.

I always, know Geek squad will know alll of my answers. It is a great practive to always have their knoweledge, and help when needed.

purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Didn't have to use it yet as my monitor is running strong but I'm glad I don't have a deductible if I do have to use it.

The agents tried to fix my previous printer with no luck so they arranged for a replacement that was delivered to my home.

The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems

We always get Geek Squad warranty for large-ticket items since we believe in having insurance in place for emergencies.

I always love them there service is really good and nice pwople.

Geek squad is the nest service to have for electronic needs.

I figured I better buy it just in case. And it was a good price.

The first time I had to return some thing cause it stop working I had no problem with getting it replace that is why I get the warranty on my purchases.

This is a good thing to have, especially for the price I paid for my new brother printer. If anything goes wrong, I know that the Geek Squad will repair or replace it. I never have had to go out of my way to fight Best Buy to honor their warranty. I think they are some of the best in warranties, at least in my opinion.

Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

These little service plans come in handy whenever you buy expensive things you don’t have to worry about if it breaks Best Buy will take care of you

Great warranty for my printer! Great service in Best Buy

Havent had to use it but loved having that peace of mind if something does every happen. My wifes grandfather had this protection plan and it helped him alot when he could fix it himself .

have not had to use this yet, but past experience has been excellent

Greek Squad product replacement purchased with out of box HP desktop computer. So I haven’t had the need to use Geek Squad yet.

I usually don’t buy product replacement plans but decided to for an external drive. I had to use the plan and Best Buy made everything so easy!

For $10, by printer is covered for anything that happens for 2 years. Knowing that inkjet printers have a life expectancy of 1.5-2.5 years, there is a chance I might have to use this. Hopefully not.