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Customer reviews

Rating 4.7 out of 5 stars with 11130 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,130 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Setup myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup everything and it was super easy nothing to hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to buy, easy to use, no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal. I had to use my last one and it saved me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Backup Option...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great when you think you'll need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds up to product value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed. Serves as a warranty. Bought this protection service for my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

    I would recommend this to a friend