Customer Ratings & Reviews

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

Some warranties are great and some not so great. This extended warranty makes up for the latter and gives reassurance that you are protected against potential issues, should they arise.

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

Have never had an issue with the warranty, when having to replace or repair and item

This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

An offer that is hard to beat. I think I might not ever need this. Epson out did themselves. Thank you Best Buy.

Good option as a backup to products' manufacture warranty (which mostly only covers a couple months to up to only 1 year). The easy replacement process is greatly appreciated. Not many offer that service. Also, it's easier to go to a Best Buy store for replacement submission than going through a return shipping process.

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

Excellent photo quality. Fast printing. Worth the money!

I love geek squad warranty. I really recommend this extra add on

I'm happy with the repair and service, enjoy coverage that goes above and beyond the manufacturer's warranty.

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

The supply was good and handled with care and well job

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

Honestly the 2 Year geek Squad product replacement is a great idea they’re very helpful would definitely recommend it to everyone who wants a protection plan on anything you buy!

A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !