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Customer reviews

Rating 4.7 out of 5 stars with 11130 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 11,137 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assemble!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind knowing i have this to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful resource!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but I’m sure I will. A very useful resource!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good deal for this printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t always buy the warranty that is offered. I’m glad I did this time though.With technology you never know what will happen. In my opinion this is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very professional and are ready to answer any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad give peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m being honest I did not use it but it came in free with my computer and that is good Incase something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garanty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad of buying de 4 years guaranteed, you never know

    I would recommend this to a friend