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Customer reviews

Rating 4.7 out of 5 stars with 11130 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,137 reviews
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have on small appliances and print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have on small appliances and printers. Can’t fix it, they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good insurance

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection! I appreciate it a lot Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all of my devices and placed it where we asked. They were courteous and professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we could get everything installed well and to your liking! We hope you enjoy the new setup and it treats you well. If you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Geeks are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money. It doesn't always get used, but it's a lot better than buying a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for electronics, etc, is highly recommended! Expensive stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for expensive purchases

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys. Always very helpful and attentive. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty bestbuy offers with its products

    I would recommend this to a friend