Customer Ratings & Reviews

I would be getting this again they charge you for what’s left on the warrant then you buy another one. Why not warranty the item for the whole years you payed for?

Great product Great productGreat productGreat product

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

I just renewed my Geek Squad. I find them very helpful. Sometimes the 1st tech on the phone can handle a smaller issue. If it is too difficult, then a higher level tech will jump in there remotely and handle in an hour or two. I have always eventually had my issues resolved, but their process can be lengthy sometimes because they might say the 2nd tech is scheduled to take remote access in 30 minutes and it ends up being 2 hours. Even though they are handling it remotely and say I don't have to be present, I do need to check their work and confirm it is fixed. In comparison to iYogi, which I used for years.. I might be on there for 2-3 hours, but there are no gaps. The reason I had to stop using iYoga though, is that that absolutely torment you about renewing your subscription. They would start hassling me in March for a subscription ending in August. It was non stop phone calls at all hours, even when I told them they had to stop. With Geek Squad recently, I didn't get any phone calls, just 2 emails telling me my last day. I respected that they respected my time. The other thing I like about Geek Squad I like is that I always have that option to schedule an appointment at their Best Buy counter. Options are good.

good service and good communication. They have excellent service

Great to have in case of accidents… if you’re worried about broken TVs or computers or whatever you buy… make sure to have this safety net!

Reason I like to purchase things from Best Buy because the Geek Squad anytime I purchase something I go there and ask if it's coming or over them or do I have to send it out they give me straight answer and I like that I had to deal with the Geek Squad instead of sending it out in mail and waiting weeks or months to get a response

I haven’t needed service yet, but bought it as a safeguard for my new Epson Printer ET-3850.

La mejor garantía sin duda no me arrepiento de tenerla, no pierdes tu dinero.

For the cost of the Geek Squad service I thought it would be worth it in case the printer I bought stops working.

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

Best coverage then any company and always get it. Takes 1 time to pay for itself

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

I was looking for a printer that would also do other things like scan into files. Also be a fax machine, etc. and the geek squad was able to help me get one that works best for my needs.

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

Geek squad is a great value when you need it it’s very easy to access

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

I always get the Best Buy protection on my electronics. While I am sure over the many years as a Best Buy customer I have spent more on warranties that what they have saved me I still think they are a good deal. There is never a problem with getting a replacement if you need one. My Fitbit HR died 4 times in a year because of sweat from working out. They replaced it 4 times no questions asked!!! Just had a Seagate drive fail and had it changed in less than 10 minutes in the store. I love just having the piece of mind that my stuff will be replaced or fixed if there is a problem. I just wish Apple would still let Best Buy sell there warranty over AppleCare. Apple won't even offer an extended warranty on Beats but Best Buy did till Apple stopped them. I had my daughter change to Bose when her Beats went for this reason. And always great service at Best Buy, Deptford NJ

Gooooddddd ……..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent item. I was nervous buying a refurbished item but there was no reason to be. It works and looks like brand new. I’m very pleased with my purchase and would by refurbished from Best Buy again.