Customer Ratings & Reviews

Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.

I buy this coverage for all my best buy products, its a no headache exchange and it makes life so easy when things fail

The best help ever. The team of two came and mounted the tv and set it up very efficiently!

I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.

My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.

I have yet to use the benefits of this product (hopefully I won't have to anytime soon), but it is definitely good to have in case anything goes wrong with my purchased products.

Great product and service so far hope to use it awhile

I give this 4 because the printer gets jammed alot. THankfully i bought the geek squad protection so this will hopefully be fixed or replaced

Geek squad service is definitely worth the amount of money.

Super easy to navigate and quick to get what you need done

These guy's are great , what i like the most the good inter-personal skill's these guy's have

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

I have not used it as printer I bought it for works well. Seemed like good value for the option to replace the printer of needed

I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

My wife made me get the two year protection for the mic I recently purchased. I'm hoping I won't have to use it, but am happy to have it in case anythjng messed up over the next two years.

Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

Great service...i asked questions and they assisted. Its good to have the techs and information support. Thank you.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.