Customer Ratings & Reviews

The customer service in Menifee are VERY knowledgeable!

The sales rep made an excellent choice for us!!!!!!

The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

I’ve had Geek Squad for years on all that I buy, they are awesome!! They follow through, thanks!!

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

Very helpful. An excellent staff. Understood the problem and it was such an easy fix.

I am happy with the value this protection plan offers and that it’s an affordable price to feel secure with my purchase for the next several years

gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

Buy this with any printer purchase. Best Buy’s return policy is only 15 days. That’s not enough time for set up and to use all the features of the printer. I took it back to the store because you can not reach Best Buy by telephone and the Chat on line had me on hold forever. If I had not spent the extra money on the protection policy I would not have received even a store credit. Really stupid that I had to spend half of what the printer cost but in the end I was glad I did. Pretty much hassle free.

My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

The agents delivered and installed my fridge. Very smooth and quick installation!

BEST BUY above and Beyond Replaced HP printer Good

I’ve never had a toner printer so I don’t know all that could go wrong. I got this warranty just in case. I’ve asked for help in the past and they were very helpful and I didn’t have warranty or anything.

Great customer service, My printer wasn’t working right. I brought it back after 2 weeks, I originally bought it on sale $80 off, when I came back to exchange it, it was $130 off and they gave me the difference back. As well as kept the 4 year warranty.

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

The GSP replacement plan is second to none. You walk in, explain the issue, they check it out. Can't fix it? Boom, you get a replacement! Easy peasy, lemon squeezy.

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

I have used Geek Squad in the past and always appreciated their service and with this 4 year package I know I can use them in the future.

Ease my mind and have coverage for years to come. Somethings just break because a malfuncation, well im covered for the next 4 years! Get it, protect it and forget it!

Reason I like to purchase things from Best Buy because the Geek Squad anytime I purchase something I go there and ask if it's coming or over them or do I have to send it out they give me straight answer and I like that I had to deal with the Geek Squad instead of sending it out in mail and waiting weeks or months to get a response