Customer Ratings & Reviews

I had not been a fan of the Geek Squad in the past but my friends sy it is worth it and they have never had a issue when bringing in a uni for service or replacement.

Geek Squad product replacement is a super value. I never buy appliances or electronics without it. It pays for itself.

Originally i bought for my hp printer which usually gone especially printhead after original warranty done

Hasn’t been 4 years yet! Hope they cover it like it says they will

It is a great product. I should have gotten the Geek Squad to come through and set it up for my wife. I was set back by some of the things "I had to do." (Set up, passwords and other need to do's)

These guys are available almost whenever I get panic stricken because of my ignorance.

Best Buy has some of the best warranties in the industry! Can't go wrong spending a little more for the piece of mind and not having to deal with the manufacturer.

Purchased insurance for printer. Not sure if needed but salesperson suggested it and said no problem with returns.

I love going into the store. All the Geeks are knowledgeable and so polite. They must have good management so kudos to them too.

Came free with a product that I purchased. I haven't used it yet, but it seems like a good idea for expensive items.

I will always buy a replacement warranty I haven’t needed it but the peace of mind is perfect

Membership has given me access to helpful support. Always available.

Good service to have. Beats having to pay out of pocket for expenses that could have been covered

Great and dependable and i would definitely recommend to anyone.

Glad I purchased it as me headphones were defective.

Great extended warranty and service by Best Buy Geek Squad for low price and 4 yrs.

I have never had a problem that my local geek quad cannot solve. Zach and Reggie are top drawer techs.

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.