Customer Ratings & Reviews

For the price its worth having . Its easy no hassle to get items services or replaced. For a few bucks have peace of mind.

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

This makes me feel good about the level of expertise I can deploy should I need it. The team is often very helpful when needed.

I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

Great option!!!! Always on point with this plans .. you won’t have to worry about any issues

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

Geek squad immediately responded when the printer stopped working and they had refunded full amount. Great service and recommend.

In my life things always going wrong or breaks at the most inappropriate time so the replacement plan give me some peace of mind.

Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.

The geek squad always helps you with any problems or concerns regarding your electronic devices and have warranty.

I never purchased my electronic device's from any other company than best buy because they have the best protection

Best Buy's customer service has been pretty good in my experience, so purchasing a two year plan for my $400 printer, I feel, is a good investment.

I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.