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Customer reviews

Rating 4.7 out of 5 stars with 11138 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,138 reviews
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not do without my Geek Squad Replacement Plan. Protects my purchases so I do not have to buy a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor decided that it didn't want to work anymore. BB replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ENVY needs some protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this service as I find most items are worth keeping or not.We usually keep or return are purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best that I could have invested in. They are great services especially helping me with my technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have geek squad when we purchasing anything expensive at Best Buy just for the safe side in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty for a headset I purchased had to use it 10 months later no questions ask

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have some piece of mind. Fair price for 2 year protection. Although other stores provide same protection time length for a bit less. I haven't had to use, but I'm sure Geek Squad will be responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have a 4 year Geek Squad Product Replacement just encase anything should ever go wrong with my copier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty. It’s easy to use and they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My magic coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker !!! Easy to clean and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and a great product to buy. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any item under the warranty plan. Staff is always prompt and easy to exchange or fix any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I did call for help on a product and they walked me through it step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but they are very helpful for advice on things that I’ve had to ask about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have I have found buying the geek squad replacement plans and their services to fix things are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services have always been supportive and reliable! Get this for some piece of mind on your electronics purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped when a Panel on Computer Broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this on a computer when the panel broke on the screen. It was sent out and came back within 2 weeks better then ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection. The best that money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. The best that money can buy. I almost always get the geek squad protection. Its come in handy plenty of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this machine everyday in the morning my husband too

    I would recommend this to a friend