Customer Ratings & Reviews

Patient and very knowledgeable, The Geek squad service is well worth the money.

The geek squad has help me out greatly. I cannot give them enough praise. Good job Best Buy

I had to call for some questions and they were quick to respond. Gave great advice.

I can't complain or really comment on how this one really is yet. Hopefully I don't have to use it, but cheap insurance is how I look at it.

I love that best buy has these warranties wonderfu

Very recommend because if there is any problems you are covered.

Nothing like a piece of mind. Stay worry free of any damage that might happen to ur device

I have had two occasions for which I needed help. Iin both of those instances was treated respectfully, and given competent advice.

The agent mounted it on TV and connect to all the devices

They checked my lap top computer and took care of all my problems I love having them taking care of me

Absolutely a necessity for those of us tech challenged. Highly recommend.

wonderful customer service. help me get my new laptop ordered.

This is the second time, that I am disappointed with the geek squad service. I went to the store, after speaking to a member from the geek squad to pick up my new computer. They did not inform me I had to sign up for a number to be serviced. I arrived and waiting around as my representative, ignored me too busy with another customer. It was late in the evening. Another customer walked in and after I had waited for approx. 30 mins on line, he took the customer that had just arrived before me because he had a number and I did not. This was very upsetting, I was not informed of this process and it was getting later. I had my child with me, she was restless, it was a school night, and I expected to have been serviced as I came in because I spoke with the representative, he did not say you will have to wait, or you should take a number so we can service you correctly. When I interupted him to ask him what was happening, he was even ruder than ignorning me. I was even more upset and cancelled my purchase.

Added this to a Brother printer as it was inexpensive. Don't know if I need it but it's there if I do.

Worth the price. Of course, it's a gamble but my daughter is tough on her electronics.

I use to buy electronics form other stores and support was a nightmare, now I only buy from Best Buy because of he Geek Squad Support

I made the mistake of not purchasing coverage before and paid for it in the long run. The Geek Squad coverage is amazing and hassle free

I bought this as an insurance policy if something happens to my printer I know it will be serviced.

I rely on my scanner a lot. In my job I need to have things scanned and do not need A breakdown

I’m using geek squad just in case something happens to my printer, I can have it fix.