Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11148 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 11,148 reviews
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that geek squad does an amazing job every time I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome insurance in the times of need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple of my gaming peripherals broken and we're replaced immediately . Great service will recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent in terms of service and providing protection for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a skeptic when it came to these programs, however they covered my logitech headphones with out hesitation ! Great service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service, replaces your expense cell phone without the high price of anew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conklin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and easy to do get equipment repaired and exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the extra service plan and if I have a problem with my purchase it has always been taken care of to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When we need them. No issues at all. Very friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through When we need them. No issues at all. Very friendly team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need it. It's great to have. It's a must have to get because it's not always covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement for the product is a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad product replacement gotta have it just incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always the best. never stop buying it. it is the best decision

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is Average.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't tell me when my scanner began to malfunction that Epson will help fix it. They told me I could either replace it (and void the warranty) or wait two months for it to be repaired. I would've chosen that option if I didn't have to do so much paperwork. I don't think they knew about Epson thing but as professionals I think they should know more about these things. I would've chosen not to void my warranty (and buy another one). Obviously, purchase it but check all your options before believing what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I’ll be using my printer in a tow truck for 5 dollars you can’t beat getting a another printer if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We rarely purchase electronics without adding this protection. Only used once, but that one time made up for plan cost on all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good luck with the plans from Best Buy. Easy replacements so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement contracts are so important. Geek Squad honors them unequivocally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    noissues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it which is a good thing for sure. Glad to have the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty in case I needed it. I haven't had to use it. I purchased it for my iPad keyboard back in May, just in case.

    I would recommend this to a friend