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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11184 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,184 reviews
  • Rated 5 out of 5 stars

    Geek Squad all the way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have the satisfaction of knowing there is a squad backing your service corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to use it one… and now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this once for a vacuum. I had to use it one and now I get it for any high value item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I’ve heard many great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection with excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of miind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is top notch, when I need help they are ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4-year replacement coverage is for my new scanner & just cost a few dollars. Bought the coverage because the scanner function didn't work on my 1-year-old printer/copier/scanner which was just out of warranty. Tech support diagnosed it as a factory malfunction of this device's scanning function, but I'd let it go 1 week too long before getting help. My fault. Won't make that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great value when you need it it’s very easy to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice knowing that if anything happens to my printer Geek Squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you time, money and gets everything back up to running asap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Four Year (4) Geek Squad maintenance agreement to protect my new CANON INKJET Printer. The agreement was low cost in my opinion, and I know I will be protected from breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a Geek squad warranty always seems like the right thing to do, especially for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet so that's good. I hope we won't need it. Insurance only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that if it breaks I will get a free replacement if it can’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HElp me Install my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and friendly, and they explain everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pinter, while it worked. Died after a year. But it's good on ink if you are printing lots of pages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good knowing I have security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55" LG tv two years ago and the screen had a very small scratch after moving. The scratch turned out to be a small crack and spread. 6 months after I bought it I was throwing it out. That was my only purchase I made without a protection plan and I will always buy it from now on. Having the Geek Squad protection makes me feel calm and reassured that if any unpredictable issue were to damage my electronics they will be fixed or replaced and not destroyed like my tv. In my opinion everyone should opt for it. Spending a few extra bucks is significantly better than spending another couple hundred bucks to replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection even if I don't use it. It comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them before. replaced the coffee machine I had with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fixed or replaced any thing i had bought from them just one idem i had and i buy a lot of stuff from them and will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great productGreat productGreat product

    I would recommend this to a friend