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Customer reviews

Rating 4.7 out of 5 stars with 11148 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,148 reviews
  • Rated 5 out of 5 stars

    using this plan to replace printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this plan to replace broken printer and bought a new one plan for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my trans connected all my devices. I don’t have time, for me was fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I would definitely recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job best buy honored your commitment and made it easy to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully something I will never need but it is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought the product replacement for my new equipment! Best Buy made it affordable for me. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer broke after a year and they were able to replace it right away, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this service and all my electronic u guys care about my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on everything. That I buy from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall service is good but may have been better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you have to make an appointment and leave your item for repair/review. In the past, the agents would help you on the spot, if they could. It's hard to reach Geek Squad at store by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard broke within two years and got a full refund

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful. The 2-year warranty definitely makes things so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are ALL sooo great - know their stuff !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t ever go without geek squad replacement again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2020. Worked fairly good. Had intermittent problems but was able to maintain and fix. 2 years later printer will not stay connected to internet therefore am unable to get any new updates. Will not update through phone app as well. Good that I purchased the extra protection plan. Will be returning for this is not a good reliable printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my printer/fax for almost 2 years, never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the knowledge that your investment is protected gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some things you just have to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain things need that extra insurance. Have not had a bad experience with Geek squad yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff so you don’t spend same amount buying again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bring one of my purchases to be looked at they immediately address my concerns Thank You

    I would recommend this to a friend