Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11148 reviews
(11,148 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
using this plan to replace printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this plan to replace broken printer and bought a new one plan for it as well
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my trans connected all my devices. I don’t have time, for me was fabulous.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I would definitely recommend to family and friends
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Good Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job best buy honored your commitment and made it easy to do so
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully something I will never need but it is there if I need it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Product replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad that I bought the product replacement for my new equipment! Best Buy made it affordable for me. Thank you!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer broke after a year and they were able to replace it right away, no questions asked.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protección
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this service and all my electronic u guys care about my stuff
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this on everything. That I buy from Best Buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Overall service is good but may have been better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now you have to make an appointment and leave your item for repair/review. In the past, the agents would help you on the spot, if they could. It's hard to reach Geek Squad at store by phone.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Full refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard broke within two years and got a full refund
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very helpful. The 2-year warranty definitely makes things so much easier.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are ALL sooo great - know their stuff !!!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t buy without the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t ever go without geek squad replacement again!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2020. Worked fairly good. Had intermittent problems but was able to maintain and fix. 2 years later printer will not stay connected to internet therefore am unable to get any new updates. Will not update through phone app as well. Good that I purchased the extra protection plan. Will be returning for this is not a good reliable printer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my printer/fax for almost 2 years, never had any issues.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is a must for your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just having the knowledge that your investment is protected gives you peace of mind.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Some things you just have to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Certain things need that extra insurance. Have not had a bad experience with Geek squad yet!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always protect your stuff so you don’t spend same amount buying again
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bring one of my purchases to be looked at they immediately address my concerns Thank You
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
