Customer Ratings & Reviews

The 2 year protection was inexpensive and will give my daughter a new DVD drive if anything happens to it. A no brainer!

The Geek Squad do amazing work. They are always incredibly helpful and professional.

Great quality! Great price! Great value! Would buy this product again!

Best buy has always backed their service. I've used it on all my big purchases.

Best buy has always backed their service. I've used it on all my big purchases.

The price for the plant is very reasonable for two years and the replacement seems to be very easy to work with for the future

Good Stuff I really hope I never ever have to use it

They are willing to help you with your family and help you with everything you need help with

I haven’t had to use it. But I’m sure when I do it’ll be a smooth process

the geek squad is an awesome service for the price i always tend to get it with many electronics. cuz why not.

I give it 5 stars because I believe If I need it, they will honor their claim.

If the price is right, the replacement plan is worth it, can’t really argue with free replacement if they fail.

Computer fixed from the problem that occurred and pick up service good and ready to go.

I have had to use this type of warranty before at Best Buy. No problems and very satisfied with the replacements.

I personally think that the replacement plan is necessary for gaming equipment as you will likely use it heavily.

Haven't had to use it yet, but it seems to be pretty good.

We haven’t used them in home but we did use them to try and revive a old laptop and they were extremely helpful

Had a pair of headphones that went wonky in one ear. I was taken care of no questions asked

I usually get the geek squad service. They're always helpful and easy to talk to.

Haven't had to use it, so there isn't much to say about ease of use. It was simply a warranty. Geek Squad has been very helpful in unrelated issues though.