Customer Ratings & Reviews

The agent connected my tv and did a great job. He showed me different things on my tv.

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

The geek squad is able to answer all questions And they are very knowledgeable

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

Worth it . Geek squad is there to figure it out . If you can’t

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

The agent listened to my concern with of the products bought at Best Buy and solved my problem in a short time and I walked away as a happy customer and will rocommend Best Buy to others.

The Geek Squad service is an added value to my purchase.

I have never been one who takes a protection plan because I always thought I was throwing money away. For some reason, I bought the protection plan for my Logitech K800 keyboard. The plan was under $10. When the keyboard malfunctioned after 18 months, I realized that I had the protection plan. I took it to Best Buy thinking that they would fix it but they gave me the same keyboard brand new. Yes, I took the protection plan on the new one!

Unless what you are buying is super cheap - always get the warranty from BB. I've had to use it to replace a TV and now will need it to replace a printer. Get what you can afford.. the most years they offer if you can. After the panel going out on my old TV, got a new one no issue. Hopefully will be the same when I take my printer in next week if they cannot fix it.

One can't be too careful. And, it's always good to have extra protection for just in case something happens to your products! I wish Geek squad protection was cheaper and for longer periods of time covered AND money back if services not needed at the end of the warranty period. Or, if item breaks or messes up after the warranty, since the warranty wasn't previously used, then allow the warranty to cover the product anyways, post original warranty!

They are very smart and helpful i an glad they are there to help grate service

Works great and great deal and helpful employees! Thank you very much!

not pleased with a et 2800 printer and allowed to upgrade with no hassel

Professional and equipped to handle situations when come up.

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

I haven't needed them yet and I hope I don't have to. They've always been really good.