Customer Ratings & Reviews

The geek squad warranty was cool but I'm not sure it was worth the amount that was charged for the membership I only use it once the quality of the work was okay but it wasn't the quality that I expected when you're buying an extended type warranty for a product what I recommend it yeah I would.

So glad I purchased the extended Geek Squad warranty. I use my printer everyday for work and cannot be without. When it stopped working I was able to take the printer in and exchange it for a new one easily the same day.

Best feature of printer are the ink cartridges last for a longer period and printing is very clear.

We Add Best Buy service with every purchase. Just returned an Epson printer that stopped working after about 15 months. Got a full credit toward another printer at the current pride which was higher than the price we originally paid for the printer! No questions asked. Would never purchase a product without the Best Buy extended warranty.

The Geek Squad Service Product Replacement is a great deal, especially on higher priced electronic prices. If you have a problem with the product failing for covered reasons, you bring the product into Best Buy, and they will replace the product with the same product, similar quality product if the original one has been discontinued, or credit you the value for an exchange.

I learned with almost my first product to purchase the Geek Squad guarantee. It has been a pleasure working with Best Buy. When things go wrong they have either replaced or repaired my item with no hassle and in short amount of time. Geek Squat is so reasonable I definitely advise everyone to get it along with their new purchase. It is really worth the price.

I purchased the Geek Squad support this time with my printer purchase as I faced a lot of issues with my previous printer that I purchased from Best Buy where I didn't purchase the Geek squad purchase earlier. I hope this will help me address any issues that may arise with my new printer. So far, I have not faced any issues with my new printer so can't really comment on feedback on Geek Squad support service at this point.

I rarely ever buy a warranty for anything but I was so happy that I bought the 2 Year Warranty for my Kraken Headset. When they broke the first time, the warranty kicked in and all I had to pay was the tax. The second time, they malfunctioned, the warranty kicked in again and customer service helped with no problem. Money well spent!

Don't normally purchase extended warranties, but decided to on this one due to itsmultinfunction capabilities

very good blender,ninja is the perfect brand for all you need

This geek squad warranty has saved my butt many many times. I always purchase this with items that I will not be able to do without. If you buy something that you cannot do without or need on a daily basis, remember to buy this replacement warranty.

This geek squad warranty has saved my butt many many times. I always purchase this with items that I will not be able to do without. If you buy something that you cannot do without or need on a daily basis, remember to buy this replacement warranty.

Previous Home Depot repair services was not good. They expected us to remove the built in microwave and take it to a repair shop. Geek squad service said they would send a technician to us and that is way more reasonable.

The protection plan paid for a new product since it could be fixed. From the time my product was examined and by the time I got my product, it all took less than 2 weeks

The Geek Squad tech added storage and ram to my new desktop and taught me how to access the additional drive. They improved the usefulness of my computer. I appreciated their help.

I haven't had to use this yet, but I have heard great things and that is why I bought it. I bought it in case I have any problems with the scanner as one person said their scanner left a line down the middle of the photos.

It was great quality also very satisfy with best buy products

My brand new HP printer failed after only a few weeks use when an internal part broke. This product replacement gave me a no hassle replacement instead of having it sent for repair. My only cost was buying a new replacement policy on the new printer, at a very modest price.

Havent had to use it but I'm excited that it was offered and will protect my items

I bought their insurance for my printer...only because of their great reputation. I don't expect to need them, but I like knowing I have bought from pros, in their field.