Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 8,914 reviews
  • Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good your in good hands with the professionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safegaurd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have some one else do the job for us, always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we brought the extended 2 year warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 yr plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for extra protection. Worth it for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry the tablet everywhere recommended if you drop it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always there to help. Very knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended warranty canceled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek product replacement for an Epson printer. After about 4 months I had a problem with the printer and brought it back to Best Buy.They gave me a new printer but I lost the 4 year Geek replacement warranty for some reason. I was still under Epson's original 1 year warranty. I have no idea why the extended warranty wasn't transferred to the replacement printer. I spent $50 for the extended warranty and never got to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    accidental damage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warranty is a good option for gaming headphones. ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad protection. I use it alot for certain products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use so far - nice to have if a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HAD THESE GUYS OUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS ARE GREAT AND DO GOOD. PROFESSIONAL-AND GO BEYOND

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept you on line for a while, just to be cut off after initiate a conversation and never call you back. Quite rude few or at least they do not seem interest in helping.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Well...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the only thing is that we got it for a keyboard case that stopped working and since the company changed the model of the keyboard, even though it looked exactly that the one we had, we couldn’t replace it, they gave us our money back on a gift card... so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully my son bought a replacement! As he always does!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for gaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for anything loves technology.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have with kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty on. Merchandise that I buy for my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if my mouse breaks i can get it replaced using this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small price to pay to make sure nothing goes wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this item very was fast and easy. Sort of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who doesn't like geek squad? great service every time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price was lowered by BB, DON'T expect anything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy the replacement contract. However, the price for the Epson Scanner was high. Now they have come down on the price from $499.99 to $399.99. Evidently, there is some fine print regarding BB's Price match guarantee! When you select the reason for the return it mentions 30 days. Electronics must be special (15 days). But if you pay for the Total Membership it's 60 days. Sounds like bad marketing and worse customer service.

    No, I would not recommend this to a friend