Customer Ratings & Reviews

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

I loved how friendly and supportive the employee was. Greatly appreciate that I was convinced to get insurance on my appliance since I will be replacing it soon

This was purchased for a small business. It was a great buy and does everything I needed it to do. Fast print. Clear copy. Great fax option. No issues!!!

On items that can break easily you cannot beat the warranty. I buy a lot of expensive electronics and I buy the warranty and have had 3 issues over the last 12 years and the replacement was instant. And if you are an elite plus member they even refund you warranty money if you do not replace the item

Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!

The geek Squad protection is inexpensive and worth it. I called in to get information on my device and they helped me right away, great customer service.

Up, Up and Away, Stay Ahead of the Lurking Possibilities of a Downward Spiral. Take the GEEK SQUAD 4 Year Product/ Protection Plan. Like the Air Balloon the plan will take you, Up Up and Away, just by Geek Covering Thy (Product & Services) & Yourself !

Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!

Best thing I ever did not matter what the problem I don’t have to ever worry they will help me with everything and if it’s not them they will gladly supply the 800# you need to get to the help you do need. I have contacted them for so many things worth every penny.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

This is the best thing and reasonable price to purchased. Especially when you have kids and teenager. Not only that but things that easy break. They just pull up your account or have your receipt. They just replaced it for you. Really simple and your cover no longer active when it replace once.

Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.

I'm not normally a fan of product replacement plans but I have found that for computer printers they are a good deal. Many of my past printers have conked out within a year or two and need to be replaced. With the low cost of these replacement plans, they have definitely worked for me. I had no trouble getting my money back so I could buy a new printer.

Purchased to cover my first laser printer. A Canon MF644Cdw. Haven't had to use it yet, but sounds like it pretty much cover's everything short of gross negligence. Better keep the box. Bring it in for any reason and get a replacement or your money back. Sounds pretty good to me.

Ink does last a very long time. Would also always recommend a protection plan for all electronics.

The geek squad team was excellent in setting up my tv. It was a bit complicated because my previous system was set up with a sound system that needed to be removed. They were very professional and knowledgeable. They took out an old, very heavy tv. All Covid precautions were employed.

I love Geek Squad warranties for my larger purchases. Well worth the investment. Best Buy never hassles and honors their warranties immediately and even when they have to send your product off for service, it is usually very quick and they allow you to track your item .

In person or online they are the best! They’ve always been super whenever I have a problem and need something fixed or solved. I’m pretty sure some of the questions I have are justified for eyeball rolls but I have not had that experience - they are professional and they sound professional.LOL!

While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.