Customer Ratings & Reviews

These are always a good investment. Something always seems to happen to electronics within 4 years

We are trying to use them now so our fingers are crossed.

I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

Bought this program with a low dollar inkjet printer. Have not used it yet, but it's good to know it's there in case I need it.

Bought an expensive printer for the first time in my life, the printer is good, but I don’t want to have to del with the repairs of an expensive printer, so I bou r the insurance; hopefully it helps.

I have not had a chance to use this service yet but I have used Geek squad before and they were great!

We were having trouble with our printer and and unable to resolve the issue. When we inquired about a new one, he suggested one that was on sale. He brought the printer to us and connected it to our laptop. We are extremely happy with our new printer and his excellent help.

The knowledge of having someone is very important to me,

I picked a product replacement from Best Buy for piece of mind when it comes to printers. Printers are so unreliable and I want to make sure i have a plan in case it fails and Best Buy does a good job of honoring their warranties. I heartily recommend this!

This gentleman worked hard and efficiently to find out what my best option would be since the old printer was not working optimally. However, he gave an opinion to do what resulted to be the best option. I am extremely satisfied and happy with his work.

Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

Let's see...4 year replacement if I am going to buy the product anyway and with the Geek Squad behind it? Yes and double yes. That should answer that one!

use this for all purchases. great value for service you pay for

I always get the extended warranty on products I buy from BEST BUY. Number one, they are expensive. And two, they are hard to replace. It is simply insurance and whenever I can buy insurance for a high dollar item I get it because I don't want to have to buy it twice.

No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.

Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value

Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

My my 5 year old iPad Air 2 needed a new battery. Geek Squad sent it in to Apple for replacement. I ended up receiving a brand new iPad of the same model. I restored the data and everything works great. Very satisfied.