Customer Ratings & Reviews

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

[Employee of bestbuy] The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

I have purchased the 4 year Geek Squad protection and have not had the opportunity to use it yet. But based on past experience, I would never buy anything without this protection. They do come through when it is needed.

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

Haven't had any issues to have to use it yet. Nice to know it's there if something does happen.

Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

I haven’t had to use it but it’s nice to know I have that added coverage- I would be lost trying to figure out what’s wrong if something did go wrong with my printer .

This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

Best purchase ever. I have it for almost 4 years and it was one of the best impurchases.

I have had Geek Squad coverage since I bought 2 laptops approx. 8 months ago. Needed their assistance a couple of times. No computer or program problems, just needed a little clarification on the new Windows 10. Also, the online appointment is fantastic. Make your appt. and there is no waiting in line.

My last printer died, luckily I had the plan on it for them to fix it. When they couldn't - I was credited towards a new printer. I need this for work - so I bought it for this as well. If something ever happens, it gets fixed or you get credited towards a new printer. It puts your mind at ease.

I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

As I have learned from past experiences, having the extra peace of mind in equipment protection is a must! You never know when it may falter on you. So when it does it’s best to have a back up plan. I’d rather pay for the extra protection and not need it than need it and not have it!